Lynx Customer Service Portal

Lynx is a an advanced web based full service customer portal providing real time, accurate information giving Terminal Operators the ability to empower their Customers to manage their business. The intuitive design of this software platform and robust reporting capabilities greatly improve overall customer satisfaction and streamline terminal and customer interaction.

Lynx is configurable to meet individual terminal requirements and enhancements are made to Lynx through regular releases to meet ever changing customer needs.

Lynx Overview
  • Secure Customer Portal to the Terminal Operating System (TOS)
  • Pay Online for demurrage and ancillary charges
  • Hazardous Documentation Collection
  • Flexible solution able to adapt to local Terminal requirements
  • Integration for other independent systems available•
  • Powerful Customer Reporting
Lynx Benefits
  • Integrated with Navis Express & N4 Terminal Operating System
  • Built using HTML5
  • Rich user interface, designed for mobile phone, tablets, desktops
  • Increase Customer Satisfaction
  • Flexible software solution to meet terminal requirementsLYNX

Community Interaction:

Equipment
  • Equipment Information
  • Holds Maintenance
  • Dray Code Assignment
  • Late Arrival
  • Equipment Delivery Order
  • On Hire Equipment
Manage Imports
  • Release Inquiry
  • Pay Import Demurrage
  • Import History
Reporting
  • Standard Yard, Import, Vessel, Gate, Export Reports
  • Custom Reports
Manage Exports
  • Booking Management
  • Hazardous Documents
  • Split Booking
Administration
  • Manage Users & Permissions
  • Manage Referential Data
  • User Administration
  • Holds Maintenance & Permissions
  • Hazardous Descriptions
  • View User Payments
Additional Information

  View the Lynx CSP Brochure