Support Services

Support Services 2018-01-31T22:31:09+00:00

Proactive Support Services

Versiant provides full 24x7x365 proactive support for a range of critical enterprise applications and IT environments. We take the initiative to make sure you are equipped for current issues while preparing you for the future.

Proactive Support for applications and operations with monitoring and reporting procedures and metrics implemented by the Versiant Professional Services team will ensure a smooth transition from the current support model to the Versiant Support team.

Our team of professionals are ready to access and resolve your current technology issues. And our IT Service Desk will give you expert customer service and support your employees, freeing you to focus on what you do best, building your business.

With a Versiant Managed Service agreement, we will monitor, manage and support your operating systems and IT infrastructure.

Key support features include:

  • 24x7x365 IT Service Desk
  • Continuous Monitoring and Incident Support
  • On-site Emergency Response

Standard Support Services include:

  • Remote monitoring

  • Remote application administration

  • Backup and replication services

  • IT infrastructure management

  • Managed IT environments

  • On-site or remotely managed data storage and protection services

24/7/365 Proactive Support

Service
Desk

24/7/365 Support

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Superior System Performance

Infrastructure Support

Support for Cisco USC Systems

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Operating System Support

Ensure your system runs at peak performance

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